We focus on modern necessities and world-class brands loved by every Filipino household in an increasingly connected and digital world. We sell everything from:

📱 Smartphones	💻 Laptops
📺 Smart/LED TVs	🏡 Home Appliances
🎮 Video Games	🖨️ I.T. Equipment
⌚ Smart Watches	📸 Cameras
🔊 Audio Tech	🛍️ And more!

Please visit our online store to see our latest product selection.

Yes. All products we carry are authentic and brand new with original factory warranty. We do not sell fake or illegally sourced products.

Polka.PH is a proud authorized retailer of your favorite global brands, sourcing our merchandise exclusively from a highly curated pool of licensed vendors and distributors.

Yes. All products come with original factory warranty.

The exact warranty period depends on the brand and product category, but most items generally come with at least 1 year warranty coverage.

No. Polka.PH does not sell used or second-hand products.

Yes. Polka.PH offers continuous warranty claim chat support for every customer.

For any issues or defects you might find with your purchase, you may send us a message to get help troubleshooting and finding the nearest authorized service center near you.

It depends. This exclusive custom order feature is only available to employees of our affiliated partner companies.

If your employer is not affiliated with us, this is only possible when any one of our suppliers happens to sell the particular product you are looking for.

To inquire if you are eligible to make a custom order or to know if any of our suppliers offers your product of interest, send us a message or email hello@polka.ph.

Installments at Polka.PH are paid through either Auto Debit or Salary Deduction.

Auto Debit is only available to customers who maintain active depositor accounts with our partner banks.

Salary Deduction is only available to employees of partner companies who have salary deduction arrangements with Polka.PH.

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If your company is not yet an affiliated Polka.PH salary deduction partner, you are welcome to submit a company referral and connect us with your HR department to give you and your fellow employees access to lower prices, 0% minimum down payments and longer monthly payment terms.

An Auto Debit Arrangement is a service provided by banks allowing individual bank account holders to authorize Polka.PH to schedule and automatically debit funds from their bank account on the dates their installments are due.

The auto debit schedule will mirror the customer's regular payroll schedule under their current employer, based on the official payslip provided to Polka.PH.

Salary Deduction is an arrangement between Polka.PH and select partner employers where payments to Polka.PH are deducted from the employee's salary every payroll cycle until their balance is fully paid.

The exact schedule and frequency of installments will depend on the employer's particular salary deduction policy with respect to Polka.PH.

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If your company is not yet an affiliated Polka.PH salary deduction partner, you are welcome to submit a company referral and connect us with your HR department to give you and your fellow employees access to lower prices, 0% minimum down payments and longer monthly payment terms.

Auto Debit Customers:

• 20% minimum down payment (based on SRP)

Salary Deduction Customers:

• 0% minimum down payment (optional)

You are also welcome to choose an amount larger than the required minimum down payment before submitting your order. Doing so will lower your monthly installment plan and help reduce the total amount you need to pay overall.

Instructions for down payment will be sent to you after order approval.

Down Payment Options:

• Bank Transfer/Deposit
• GCash
• Credit Card (Visa & MasterCard)
• Cash on Delivery (only available for small items for shipping to Metro Manila and Metro Cebu)

When selecting a down payment method other than Cash on Delivery, make sure to process your down payment as soon as you are instructed to do so.

Your ordered item will only confirmed for delivery when the down payment has been made.

Delaying your down payment risks your item running out of stock or your order expiring 1 week after approval.

Please do not order if you do not have sufficient funds for your chosen down payment amount.

The first installment date depends on customer's payroll schedule, the date the item is physically delivered, and the order type (auto debit or salary deduction).

Auto Debit Customers

At Polka.PH we grant Auto Debit customers roughly one (1) month payment grace from the delivery date.

For example, if a customer with a payroll schedule of every 10th and 25th of the month purchased an item delivered in the first half of a certain calendar month (1st-15th), then the first auto debit installment will be scheduled on the customer's payroll date falling on the 1st half of the following calendar month, which would be the 10th of the following month (assuming they receive they salaries twice a month).

The remaining auto debit installments will then be scheduled to routinely run every 10th and 25th of the month until the balance is fully paid.

Salary Deduction Customers

At Polka.PH the first installment of salary deduction customers will be deducted on the first payroll disbursement date of the calendar month following the month that the order was delivered. The remaining installmetns will then be deducted from the customer's salaries every payday until the balance is fully paid.

Currently Supported:

• BPI
• BDO

Coming Soon:

• Metrobank
• UnionBank
• Security Bank

Yes, but we give you the option to either pay for shipping together with your down payment as a lump sum or pay for shipping over installment.

Shipping fees are calculated online upon checkout based on your shipping address and the product category of your order.

Since it is not possible to accurately predict how all employers will choose to reschedule payroll dates due to weekends and holidays, Polka.PH will, by default, schedule your installments plan to mirror your "normal" payroll cycle as indicated by the official payslip you provided.

By policy, we do not allow customers to change their installment schedule simply due to personal preference. If you have a valid reason for rescheduling your installment due dates, kindly email us at hello@polka.ph or send us a message.

If your employer is rescheduling an upcoming payroll disbursement to a later date than usual due to holidays or weekends, please inform us immediately at hello@polka.ph or send us a message so that we may reschedule your upcoming installment for you.

If your payroll will be rescheduled to an earlier date than usual, please make sure you keep your account sufficiently funded until the auto debit transaction for your installment has run successfully.

For Salary Deduction customers, please consult with your HR or payroll department regarding the effect of payday rescheduling on your deduction payments.

For general customers using Auto Debit Arrangement (ADA), the maximum payment term is 6 months to pay.

For employees of our Polka.Partners using Salary Deduction (SD), the maximum payment term is 12 months to pay.

If you are having trouble paying on time, our team is happy to listen and find solutions with you. Kindly get in touch with us immediately at collections@polka.ph or send us a message.